Senior Software Engineer
Freed | 2025 – Present
Founding member of a 4-person team that built a greenfield patient communications platform; selected as the company’s top strategic bet and scaled to a larger team.
Built end-to-end voice and SMS infrastructure including patient identification with dual validation, AI-initiated call transfer, two-way SMS with TCPA-compliant consent, and PHI screening via LLM.
Shipped BigQuery analytics pipeline as source of truth for pilot metrics, integrating sentiment analysis and call evaluation criteria, and fixing duration reporting accuracy from 0% to 100%.
Designed care collaboration workflows with PostgreSQL RLS and role-based access, enabling multi-clinician visit collaboration with realtime patient updates.
Created and shipped ‘12 Business Days of AI,’ a 12-day internal engineering campaign with guest contributors teaching advanced AI patterns, shifting the team from shadow AI usage to documented shared mastery.





